Reducing Healthcare-Acquired Conditions in Nursing Homes

A commitment to making care safer

Improving Quality of Care in Nursing Homes

There are 1.4 million Americans living in the nation’s 15,600 nursing homes. We must be able to depend on nursing homes to provide reliable, compassionate, high-quality care. The Centers for Medicare & Medicaid Services (CMS) has created a strategy for guiding local, state and national efforts to improve nursing home quality of care. As part of that strategy,

Great Plains QIN is uniting nursing homes in a collaborative structure to share tools, knowledge and experiences for improving resident safety and clinical processes and reducing preventable healthcare conditions. Participants are learning from the best practices of nursing homes that have consistently earned a “5-star” rating in Nursing Home Compare, receive free education, resources and participate in rapid-cycle improvement projects. Our efforts align with the CMS National Nursing Home Quality Care Collaborative to:

  • Assist nursing homes to attain a score of six or better on the National Nursing Home Composite Quality Measure
  • Improve the rate of mobility among long-stay nursing home residents
  • Improve the targeted rate of reduction in the use of unnecessary antipsychotic medication in dementia residents
  • Decrease HAIs, other Healthcare–Acquired Conditions (HACs) and potentially avoidable hospitalizations
Through the five-year Nursing Home Collaborative, we are offering:
  • Customized onsite consultation
  • Quality improvement skills training
  • Evidence-based tools and resources
  • Ongoing educational opportunities
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Training Events
Apr 27 @ 3:00 pm – 4:00 pm
  Overview and Purpose: This session explores competencies necessary for staff to create an optimum dining experience and addresses the advantages of learning new skills to improve communication between all stakeholders. It challenges participants to[...]
Mar 21 @ 1:00 pm – 2:30 pm
Presentation Handout Overview and Purpose: Joyce Black, PhD, RN, will provide an update on the National Pressure Ulcer Advisory Panel’s (NPUAP) changes in terminology and in the staging system. In addition, Dr. Black will discuss[...]
Feb 2 @ 1:00 pm – 2:00 pm WebEx
Access the Presentation Handout Access the WebEx Recording National mobility and alarms expert Sue Ann Guildermann is the speaker for this presentation on reducing falls in nursing homes. Participants will be able to discuss strategies[...]
Dec 6 @ 12:30 pm – 2:00 pm
  Description: During this call, learn about the reform of requirements for long-term care facilities, highlighting the Behavioral Health Services & Pharmacy Services sections. A Tennessee nursing home will also discuss innovative approaches that they[...]
Nov 17 @ 10:00 am – 11:00 am
Start WebEx Playback Download Presentation Handouts The Great Plains Quality Innovation Network invites you to attend this webinar. Join guest presenter, Johnathan Reeves, as he guides us through practical application of using data to meet[...]
Sep 22 @ 3:00 pm – 4:00 pm WebEx
MDS Part III: Understanding Quality Measures and Avoiding Common Pitfalls Start WebEx Playback Handouts MDS Series Part 3 Quality Measures Quality Measures Scoring Chart Presenters: Lisa Hohlbein, RN, RAC-MT, CDP,CADDCT AANAC Curriculum Development Judi Kulus,[...]
Sep 15 @ 12:30 pm – 2:00 pm
  Presentation Handout and Recording   Overview and Purpose: This call focused on effective care transitions between long-term and acute care settings, highlighting transitions that involve residents with dementia. This is critical for residents with[...]
Sep 8 @ 3:00 pm – 4:00 pm
Start WebEx Playback WebEx Objectives: As a result of this training, participants will be able to: •    Describe the population distribution according to age •    Explain why the older person’s pain is difficult to diagnose[...]
Aug 25 @ 3:00 pm – 4:00 pm WebEx
  Start WebEx Playback MDS Part II: Sections C, D, F and J: Capturing Resident Voice through Resident Interviews Presenter: Judi Kulus, MSN, MAT, RN, NHA, RAC-MT, DNS-CT, QCP Vice President of AANAC Curriculum Development[...]
Aug 18 @ 10:00 am – 11:00 am
Start WebEx Playback Vaccinations in North Dakota Nursing Homes Handout The North Dakota Immunization Information System (NDIIS) is a confidential, population-based, computerized information system that attempts to collect vaccination data for all North Dakotans. Registered[...]
Aug 9 @ 11:00 am – 12:00 pm WebEx
Start WebEx Playback Presentation Handout Great Plains Quality Innovation Network (QIN) C. difficile Reporting and Reduction Initiative Members will be required to enroll their facility into the National Healthcare Safety Network (NHSN) as well as[...]
Jul 21 @ 3:00 pm – 4:00 pm WebEx
Start WebEx Playback Slide handouts PDF Great 8 MDS Webinar Series 1 Handout MDS Sections AA and GG Handout Section GG Key Coding Tool MDS Part I: Section GG: What You Need to Know about[...]
Jul 15 @ 10:00 am – 11:00 am
Start WebEx Playback Please Note: The audio for this recording cuts out at 16:29 and resumes at 18:29. C. difficile Reporting and Reduction Presentation Handout Clostridium difficile (C. difficile) is a germ that causes major[...]
Jun 15 @ 3:00 pm – 4:00 pm
Start WebEx Playback   Objectives: Upon conclusion of this webex, participants will be able to: Discuss how specific leadership practices generate positive staff, resident and organizational outcomes Identify concrete strategies and systems for recruiting and[...]
Apr 13 @ 1:00 pm – 2:00 pm WebEx
Presentation Download: Prevention of Resident-to-Resident Negative Interactions Overview: The presenter discussed identification, triggers and strategies to manage this type of negative interaction.  Target Audience: This presentation is directed to the long-term care setting. Physicians, nurses,[...]
Feb 24 @ 10:00 am – 11:00 am WebEx
  Start WebEx Playback   Vaccination Quality Measures Handouts Recommended Adult Immunization Schedule -2016 LTCF Annual Influenza Checklist Vaccination Quality Measure Checklist Vaccination Log Vaccination Quality Measure Checklist – Fillable Form Overview Some quality measures[...]
Jan 15 @ 10:00 am – 11:00 am
The Great Plains Quality Innovation Network/Quality Health Associates of North Dakota invites you to attend the webinar “North Dakota Nursing Home Quality Care Collaborative: Where Are We Now?” Start WebEx Playback   Webinar Description Join[...]
Jan 14 @ 2:00 pm – 3:00 pm
Start WebEx Playback Download Presentation Purpose: CMS and long-term care providers have never considered sleep as an integral part of the plan of care and services provided for the resident. This Restorative Sleep Vitality Program[...]
Dec 1 @ 2:00 pm – 3:00 pm
All too often patients do not receive the care they wish for as they approach their last days or in medical emergencies. Having conversations about these situations is difficult, but it is critical that these[...]
Nov 19 @ 2:00 pm – 3:00 pm
  Start WebEx Playback   Webinar Objectives This webinar will be a discussion on strategies to engage community-based programs to support advance care planning. Learn about the Institute for Healthcare Improvement’s (IHI) The Conversation Project[...]
Oct 8 @ 1:30 pm – 2:30 pm
Start WebEx Playback Objectives Describe how the use of coaching techniques can enhance communication and strengthen relationships in the workplace Discuss strategies for using coaching tools Target Audience This presentation is directed to all healthcare settings[...]
Sep 10 @ 2:00 pm – 3:15 pm
Start WebEx Playback Presentation Handouts Dr. Lisa O’Hara’s PowerPoint Presentation Comprehensive Therapy Specialists Behavioral Health Evaluation Overview CMS has issued a new challenge to reduce antipsychotic utilization in nursing homes by 25 percent by the[...]
Aug 13 @ 2:30 pm – 3:30 pm
Start WebEx Playback   Presentation Handout Purpose: Treating dementia does not warrant a “one size fits all” method. There are many types of dementia resulting in a myriad of behaviors. Dr. Fisher will explore non-pharmacological[...]
Jul 16 @ 12:30 pm – 1:30 pm
Start WebEx Playback Presentation Handout AD8 Dementia Screening Interview Behavior Log This program explores key elements in addressing the needs of individuals with dementia who are experiencing behavioral and affective challenges across the care continuum.[...]
Jul 9 @ 2:00 pm – 3:00 pm
  Start WebEx Playback Promoting Mobility Access Ms. Lundgren’s Promoting Mobility Presentation We invite you to attend this webinar to learn more about the impact immobility/mobility has on the overall health of the elderly. This[...]
Jun 30 @ 3:00 pm – 4:00 pm
To access the presentation slides/handouts, click here. Start WebEx Playback Overview: This presentation is directed to healthcare professionals in the long-term care setting. You are invited to attend to learn more about Nursing Home Quality[...]
Jun 24 @ 2:00 pm – 3:00 pm
South Dakota Nursing Home Quality Care Collaborative – What’s Your Composite Score Number? Start WebEx Playback Quality Milestones Program Introduction and Step Checklists South Dakota Milestones Success Story Template Milestones PDSA Cycle Template SD NHQCC[...]
Apr 29 @ 2:00 pm – 3:15 pm
Start WebEx Playback   PIP Guide 11SOW Presentation Slides CMS QAPI Goal Setting Overview This webinar will serve as the kickoff event and Learning Session 1 of the South Dakota Nursing Home Quality Care Collaborative.  This[...]
Mar 19 @ 1:30 pm – 2:30 pm
Start WebEx Playback Overview and Purpose: QAPI is the merger of two approaches to quality—Quality Assurance and Performance Improvement.  When these efforts are blended together, the result can be significant improvements to important outcomes: residents can experience[...]
Dementia & Antipsyschotic Medication Reduction

External Resources


 External Resources

2010 AGS/BGS Clinical Practice Guideline
The Hendrick II Fall Risk Model TM
AHRQ Falls Management Program Manual
NNHQI Mobility Goals

Other Quality Measure Topics
Nursing Home Composite Score Calculator Video

External Resources
National Nursing Home Quality Improvement Campaign
NNHQI Consistent Assignment
NNHQI Hospitalizations Goals
NNHQI Infection Goals
NNHQI Pain Goals
NNHQI Person-Centered Care Goals
NNHQI Staffing Stability Goal
CDC Influenza Toolkit for LTC Providers
CMS National NH Collaborative Change Package
CMS Nursing Home Compare Five Star Rating System User Guide
CMS Quality Indicator Study (QIS) Survey Form
Pioneer Network
Pressure Ulcers Pressure Ulcer Training Modules - NDNQI


  External Resources

CMS QAPI Process Tool Framework
QAPI At a Glance Toolkit
QAPI Five WHYs Tool for Root Cause Analysis
QAPI Goal Setting Worksheet
QAPI Guidance for Performing RCA with PIPs
QAPI Guide for Developing a QAPI Plan
QAPI Improvement Success Story Template
QAPI PDSA Cycle Template
QAPI Self Assessment Tool
Stratis Root Cause Analysis Toolkit

Meet the Experts

Brenda Groves

Brenda Groves, LPN, CADDCT, CDP

Nursing Home Project Quality Manager
Regional Task Lead
785-273-2552 x350

Krystal Hays

Krystal Hays, MSN, RN, RAC-CT

Quality Improvement Advisor
402-476-1399 x522

Michelle Lauckner

Michelle Lauckner, RN, BA, RAC-CT, IP-BC

Quality Improvement Specialist
North Dakota

Lori Hintz

Lori Hintz, CPA, PFS, CPMA

Program Manager
South Dakota

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Learning and Action Network

We invite you to join the Great Plains Learning and Action Network (LAN). All LAN partners will be invited to attend educational sessions on a variety of topics, have opportunities to learn from peers throughout the state and region and have access to an abundance of resources and tools. The LAN is a great opportunity to get connected and demonstrate your commitment to quality improvement.

Join Today