Kepro is the Beneficiary and Family Centered Care Quality Improvement Organization (also referred to as a BFCC-QIO) for 29 states, including North Dakota and South Dakota. Kepro helps people who are on Medicare – and their families and caregivers – to file quality of care complaints and hospital discharge and skilled service termination appeals. They also offer Immediate Advocacy services to quickly resolve medical concerns.
Attend an upcoming Webinar, intended for all healthcare providers and stakeholders, for an overview of the BFCC-QIO services.
Tuesday, March 26 | 1:00 – 2:00 pm (CT)
The webinar will provide basic information about the services that Kepro offers for Medicare beneficiaries:
- Quality of care complaints
- Appeals
- Immediate Advocacy services
For more information on Kepro, visit their Website.
Aging Health Matters Podcast
If you’re unable to attend the webinar, you can learn more about Kepro’s services by listening to their podcast.
- Episode 1: Overview of Free Kepro BFCC Services for People Who Have Medicare
- Episode 3: How Kepro’s Immediate Advocacy Services Help People Who Have Medicare
- Episode 9: How the Appeals Medical Record Process Works
Check out the podcast: www.keproqio.com/podcast
