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Over the past couple of months, our team has provided education and resources for building relationships and resilience within healthcare organizations. We have gotten positive feedback and will continue to share topics and resources we believe are of value.

We challenge you to take ACTION. What small thing can you do to advance resilience at your organization this month?  Commit to taking personal action and encourage each other to commit to ONE small activity to decrease stress and help improve work relationships as well as interactions with patients and clients.

Some ideas for activities to implement that don’t require a lot of labor:

  1. Start Buddy Checks
  2. What 3-5 minute activity can you use to de-escalate stress?
    • Self-driven activities, such as a breathing exercise, walk away to a quiet area or stretch throughout the day
    • Buddy bench  – normalize sitting on it!  When someone sits on this bench, hopefully a someone (any “buddy”) will sit by them and ask what is creating stress for them.  Maybe have leaders take turns sitting on it for a few minutes a day to start and have an answer ready when someone joins them on the bench
  3. Organize a group project, such as setting up a puzzle, a diamond painting, a large coloring page, or something similar, that would allow for any person to contribute for a few minutes to help shift their focus from a stressor to this activity. When the project is complete, frame and/or display it
  4. Create and display bathroom door messaging
  5. Consider implementing 5-minute modules into your next team meetings.  Play one module per meeting until the series is complete. This could help build a foundation for a culture that accepts and addresses stress

Recent Learning Opportunities:

  • Quality Health Associates of ND (QHA) recently facilitated an educational session, Relational Leadership, by Dr. Andrew Morris-Singer, a national consultant on teaming and leadership in healthcare. Studies show healthy work relationships reduce burnout and effective teamwork can improve patient outcomes.
  • Dr. Andrew McLean provided information and resources on understanding and managing behavior during crises. He emphasized the need to build resilience to overcome the trauma of stressful conditions. This Webinar was coordinated by Great Plains QIN – access the Resilience- Individual, Organizational, Community recording.