The Great Plains QIN Playbook for providing Culturally and Linguistically Appropriate Services (CLAS) is intended for organizations who are just getting started and those who are well on their way.
Culturally and Linguistically Appropriate Services (CLAS) are services that are respectful of and responsive to each person’s culture and communication needs. CLAS helps you take into account of cultural health beliefs. preferred languages, health literacy levels, and communication needs.
The Great Plains QIN team is here to help you and your organization as you work to meet the needs of the individuals you serve. The playbook houses information to better understand CLAS and the National CLAS Standards; resources to help your organization identify and track current efforts and opportunities; as well as resources to create an action plan to implement new interventions or to initiate improvement efforts.
Understand | CLAS and the National CLAS Standards
- CLAS Overview PPT – high level presentation
- CLAS Overview Flyer
- National CLAS Standards
- Business Case for CLAS
- CLAS Getting Started Tool
- CLAS: One Standard At a Time
Identify | Your organization’s current efforts and opportunities for improvement.
Create | An action plan
Is CLAS new to you? Allow our team to help! Complete this form and one of the GPQIN Quality Improvement Advisors will reach out to schedule an initial meeting. We are happy to provide you with some information and walk you through the tools and resources to get started.
Are you already familiar with CLAS and the National CLAS Standards? Take the first step to see how your organization is doing in providing CLAS and complete our CLAS Checklist.
Want to learn more? Check out our National CLAS Standards page for recordings and information regarding everything CLAS.