Standard 10 | Conduct ongoing assessments of the organization’s CLAS-related activities and integrate CLAS-related measures into measurement and continuous quality improvement activities.
Purpose | To assess performance and monitor progress implementing the National CLAS Standards; obtain information about the organization and the people it serves, which can be used to tailor and improve services; assess the value of CLAS-related activities to the fulfillment of governance, leadership, and workforce responsibilities.
Strategies for Achievement | Examples of Strategies:
- Following an organizational assessment, prepare adequate plans for developing CLAS (see Standard 9). Subsequent ongoing assessment helps organizations to monitor their progress in implementing the enhanced National CLAS Standards and to refine their strategic plans.
- Assess the standard of care provided for various chronic conditions to determine whether services are uniformly provided across cultural group
For additional strategies, see “The Blueprint“ an implementation guide to help you advance and sustain CLAS within your organization.
The Checklist | Work with your team to complete this Implementation Checklist for the National CLAS Standards to find areas of opportunity and create your CLAS Action Worksheet!
The Great Plains QIN team developed a simple video to outline the National CLAS Standard 10. If you have questions or would like technical assistance on how to implement the National CLAS Standards, contact a member of the Great Plains QIN Team.