Standard 11 | Collect and maintain accurate and reliable demographic data to monitor and evaluate the impact of CLAS on health equity and outcomes and to inform service delivery.
Purpose | Standard 11 helps to accurately identify population groups within a service area; to monitor individual needs, access, utilization, quality of care, and outcome patterns; ensures equal allocation of organizational resources; improves service planning to enhance access and coordination of care; to assess and improve to what extent health care services are provided equitably.
Strategies for Achievement | Examples of Strategies:
- Create a process for collecting demographic data
For additional strategies, see “The Blueprint“ an implementation guide to help you advance and sustain CLAS within your organization.
The Checklist | Work with your team to complete this Implementation Checklist for the National CLAS Standards to find areas of opportunity and create your CLAS Action Worksheet!
The Great Plains QIN team developed a simple video to outline the National CLAS Standard 11. If you have questions or would like technical assistance on how to implement the National CLAS Standards, contact a member of the Great Plains QIN Team.