Is your organization meeting the National CLAS Standard 3?
Standard 3 | Recruit, promote, and support a culturally and linguistically diverse governance, leadership, and workforce that are responsive to the population in the service area.
Purpose | Standard 3 helps organizations create an environment in which culturally diverse individuals feel welcome and valued; promotes trust and engagement with the communities and populations served; infuses multicultural perspectives into planning, designing and implementation of CLAS; ensures diverse viewpoints are represented in governance decisions; and increases knowledge and experience related to culture and language among staff.
Strategies | Examples of Strategies to Achieve National CLAS Standard 3.
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- Develop relationships with local schools, training programs, and faith-based organizations to expand recruitment base.
- Conduct regular, explicit assessments of hiring and retention data, current workforce demographics, promotion demographics, and community demographics.
- For additional strategies, see “The Blueprint“ an implementation guide to help you advance and sustain CLAS within your organization.
If you have questions or would like technical assistance on how to implement the National CLAS Standards, please contact a member of the Great Plains Quality Innovation Network Team
The Great Plains QIN team developed a simple video to outline the National CLAS Standard 3. If you have questions or would like technical assistance on how to implement the National CLAS Standards, contact a member of the Great Plains QIN Team.
Information adapted from the U.S. Department of Health and Human Services Office of Minority Health National Standards for Culturally and Linguistically Appropriate Services in Health and Healthcare: Access the Blueprint for Advancing and Sustaining CLAS Policy and Practice.