Quality Payment Program

Meet The Experts

Tisha Carlson, BS

Quality Improvement Consultant

Tisha Carlson works on projects that focus on antibiotic stewardship, skilled nursing facilities, long-term care improvements, infection prevention, value-based purchasing reporting systems and physician quality reporting. Mrs. Carlson strives to assure that all quality reporting approaches statewide target specific improvement outcomes and that all measures are implemented. Mrs. Carlson has over 10 years of experience in healthcare settings that involves analyzing data, policies and procedures. Presently, she is a Group Leader for Chronic Disease Self-Management program, a Stanford University based workshop model, which provides community members with materials on how to gain control over their condition.  She’s currently working on her Bachelor of Science in Organizational Leadership from Fort Hays State University and enjoys working to improve patient care.

Holly Arends, CMQP, CHSP

Program Manager

Holly Arends has enjoyed a 20 year career in healthcare. She has built her skillset from several different areas of the healthcare community. The highlight of her career is time spent working as Clinical Research Specialist, Director of Quality Management, Risk Manager and CEO of her own Quality Consulting business. She is a change agent in South Dakota and has a strong passion for assisting rural and frontier provider practices.

Tracey Regimbal, RHIT

HIT – Quality Improvement Specialist

Tracey Regimbal is a Registered Health Information Technician (RHIT) with over 24 years of hands on Health Information Technology experience, including supervision, management and consulting.  She is certified by the American Health Information Management Association and has specific experience with transitions from a paper environment to an EHR by assisting with work flow design, process analysis and implementation planning.  Her current work includes providing individualized technical assistance with Advancing Care Information, the Quality Payment Program and Transforming Clinical Practice initiative. This includes facilitating improvement in healthcare processes by providing technical assistance, education and support.

Patti Kritzberger, RHIT, CHPS

HIT – Quality Improvement Specialist

As a Registered Health Information Technician, Patti has 25 years of experience in the health information management field. She has managed day-to-day operations of a CAH Health Information Management Department and also served as the Privacy and Security Officer, as well as the Project Manager for EHR implementation. Other experience includes being the Assistant Director of HIM, Optical Imaging Supervisor and Coder in a large PPS hospital and traveling as a coding consultant. She obtained her CHPS (Certified in Healthcare Privacy & Security) certification in 2013 and CPHP (Certified PQRS Healthcare Professional) in 2014. Patti currently assists eligible hospitals and professionals achieve meaningful use with their EHRs and optimize the use of EHR technology to improve the quality of care. She has conducted several Meaningful Use Audit Readiness Assessments, as well as Privacy & Security Risk Assessment Analyses and on-site Privacy & Security Walk-Through Assessments.  In addition, she works on quality improvement initiatives focusing on diabetes, hypertension, immunizations, colorectal cancer screening and transforming clinical practice.

Kara Irey, BSB, GBSS

Quality Improvement Consultant

Kara Irey primarily works on projects that focus on diabetes prevention, cardiovascular care improvement, value-based purchasing reporting systems and physician quality reporting. Previously, Mrs. Irey worked in various healthcare settings where she gained knowledge regarding home health, long-term care and skilled nursing care through planning, organizing and tracking. Mrs. Irey is currently a Group Leader for Chronic Disease and Diabetes Self-Management programs, a Stanford University-based workshop model, which provides community members with materials on how to gain control over their condition.  She received her Bachelor of Science in Business from the University of Phoenix. She also has a Six Sigma Green Belt Certification from the American Society of Quality, a global community of people dedicated to improving quality around the world.

Jane Stotts, RN, BSN

Quality Improvement Advisor

As a Quality Improvement Advisor, Jane Stotts is supporting providers with quality reporting and Health Information Technology. She offers support, coaching and technical assistance on quality improvement and reporting programs, which now are encompassed in the MACRA/MIPS and Quality Payment Program. She received her BSN from Nebraska Methodist College.


Quality Improvement Advisor

As a Quality Improvement Advisor, Tammy coaches and provides technical assistance to providers across the state on various quality improvement projects, with specific focus on the Quality Payment Program. She has worked in the healthcare field for 20 years in both the hospital and ambulatory setting; where she has held leadership positions in risk management, performance improvement, health information management and privacy and security. Tammy obtained her BS in Health Information Management from the University of Kansas and holds credentials as a Registered Health Information Administrator, Lean Six Sigma Green Belt, Certified Professional in both Health Information Technology and Electronic Health Records. 

Alissa Wood, RN, BSN

Quality Improvement Advisor

As a Quality Improvement Advisor, Alissa is supporting clinicians through the transition into the Quality Payment Program. She also assists with the implementation of an Outpatient Antibiotic Stewardship Program. Alissa earned her BSN from Loyola University of Chicago. Her clinical experience includes caring for patients in neurology, trauma and emergency department settings. She also worked as a Health Coach, assisting patients with chronic disease.  In this role, she focused on quality improvement and helping clinics and clinicians adapt to the ever-changing healthcare environment.