Teach-Back Training

Training Resources for Healthcare Professionals

Teach-Back Training Module

Teach-back is a communication technique used to help patients remember and understand the important information regarding their diagnosis, treatment or medication. The teach-back technique involves asking patients to recall and then explain or demonstrate the important information discussed during an interaction with their healthcare team. Regardless of a patient’s health literacy level, it is important that healthcare team members ensure their patients understand the information they have been given. This technique can be used any time staff interacts with patients.

This teach-back module provides a compendium of resources you may use to conduct training for your healthcare team. We encourage you to customize the module to fit your facility’s needs.

If you have questions or need additional assistance, feel free to contact Jayme Steig, PharmD, RPh, Quality Improvement Project Manager, Great Plains QIN.

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