August 23, 2017 @ 11:00 am – 12:00 pm America/Chicago Timezone
Sally May

man having measured blood pressure

Heart failure is one of the top diagnoses involved with readmissions throughout the Great Plains and Lake Superior Quality Innovation Networks. This webinar is the third in a series of webinars to assist communities in this seven-state region improve heart failure care.

Heart failure care can be complex for providers, let alone patients and their families. This presentation will demonstrate the value of standardization of heart failure education and how to engage your patients in that standard to reduce readmissions. It will discuss one hospital’s method for engaging patients and the effect it had on patient care and satisfaction.

Target Audience:

Healthcare professionals interested in improving heart failure care including, but not limited to: nurses, heart failure program coordinators, cardiologists, program medical directors, and quality improvement personnel


Upon completion of the WebEx, participants will be able to:

  1. The role of a transition coach
  2. Questions to ask a patient with heart failure
  3. Key things your heart failure patient needs to know


Karen Bush, MSN, FNP, BC, NCRP
President, Selfcare Solutions LLC

Karen Bush has over 25 years of experience in health care. She began her career as an ICU and ER nurse in both urban and rural settings. In 2003 she earned a Masters in Nursing from Saginaw Valley State University and became a Board Certified Family Practice Nurse Practitioner.

Bush practiced as a primary care provider in the outpatient and inpatient arena with experience in hospice, hospital medicine and long-term care. She recently worked for Covenant HealthCare where her primary responsibility was to drive the development and implementation of the transitions of care initiative within the hospital in addition to creating and functioning in the role of a transition coach. She has achieved a National Certification in Readmission Prevention. Currently, she is employed with Health Trust as a Director for Clinical Data Solutions where she assists hospitals to utilize data to identify opportunities to improve patient care. As the president of Selfcare Solutions LLC, Karen continues to work to assist healthcare providers reach out to their patients with meaningful information and tools for self-management.