Overview and Purpose:

QAPI is the merger of two approaches to quality—Quality Assurance and Performance Improvement.  When these efforts are blended together, the result can be significant improvements to important outcomes: residents can experience fewer adverse clinical effects, satisfaction rates can improve and staff can become more engaged as facility processes are stabilized; all of this can lead to improved operational performance for your facility.

Join us for this one-hour webinar to review QAPI elements and receive hands-on assistance in completing your self-assessment to start you on your way to building your facility’s QAPI plan.

Featured Presenter:

Michelle Lauckner, RN-BA, RAC-CT, Nursing Home Quality Improvement Specialist, Quality Health Associates of North Dakota

Target Audience:

Nursing home staff including: Administrators, DONs, CNAs, Frontline Caregivers, Dietary, Environmental, Activities


Upon completion of this program, participants will be able to:

  1. Define QAPI regulation and its implications for nursing homes
  2. Explain elements of QAPI regulation
  3. Integrate examples of nursing home progress in development of a QAPI plan and implementation
  4. Assess understanding of QAPI and QAPI self-assessment tool

Continuing Education (CE):

1 nursing contact hour has been approved from the North Dakota Board of Nursing.

Webinar Handouts:

Presentation Slides (PDF)

QAPI Five Elements Handout (PDF)

QAPI Self-Assessment Tool (PDF)

Evaluation Form and Attendance Log (PDF)


Michelle Lauckner, RN-BA, RAC-CT
Great Plains QIN, Quality Improvement Specialist
(701) 852-4231| michelle.lauckner@area-A.hcqis.org