SDSMA Center for Physician Resources logo, Provider Perspectives on Patient-Centered Care a partnership webinar series

Overview and Purpose:

Key patient-centered care topics will be presented in 15-20 minute webinar segments highlighting provider and clinician perspectives while introducing corresponding resources and tools during the Provider Perspectives on Patient-Centered Care webinar series.

“Patient-Centered Equals Quality” is the eighth webinar in the series. As with any business, patient satisfaction of the health services and resulting outcome impacts the bottom line.  Policies and workflows can create efficiencies, but are they producing the the results the patient expects?


Featured Presenter:

Tad Jacobs, DO
Chief Medical Officer, Avera Medical Group

Dr.Tad Jacobs is Chief Medical Officer with Avera Medical Group. He received his degree from the College of Osteopathic Medicine and Surgery in Des Moines, Iowa, and is board certified in family medicine. He has been a practicing physician in South Dakota for 35 years. Dr. Jacobs is a member of the South Dakota State Medical Association, American Medical Association, and the American Osteopathic Association. He is passionate about bringing quality care to rural communities. He continues to live with his wife Kathy on their farm north of Flandreau where they enjoy playing with their six grandchildren.


Target Audience:

All healthcare professionals are welcome and encouraged to attend.


Upon completion of this program, participants will be able to:

1. Analyzing patient-centered care related to health outcomes
2. Identify tools for determining patient satisfaction



Holly Arends, CHSP  CMQP
Program Manager, Great Plains Quality Innovation Network
Phone: 605.660.5436

Brought to you in partnership with the South Dakota Foundation for Medical Care, a member of the Great Plains Quality Innovation Network serving as the Quality Innovation Network-Quality Improvement Organization for Kansas, Nebraska, North Dakota and South Dakota; and the South Dakota Department of Health. For more information about SDFMC, visit All presentation times are Central time. SDSMA Center for Physician Resources webinars are free of charge for SDSMA and SDMGMA members.