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  • Describe how the use of coaching techniques can enhance communication and strengthen relationships in the workplace
  • Discuss strategies for using coaching tools

Target Audience

This presentation is directed to all healthcare settings


Leasa Novak, LPN, BA, ACC, BCC

Leasa Novak combines her two decades of experience in healthcare with her passion for coaching to bring new insights to today’s healthcare leaders. Focused on relationships, quality, and improving the lives of all who give and receive care, Leasa has a Bachelor of Arts degree in Communication and is currently completing her Master’s coursework in Organizational Behavior and Executive Coaching. With nearly 12 years in the Quality Improvement Organization (QIO) program and her direct care experience as a nurse in the long-term care setting, Leasa is committed to supporting transformational change in today’s healthcare environments.

Questions? Contact Michelle Lauckner at or 701/852-4231.


Brought to you by Great Plains QIN, the QIN-QIO serving Kansas, Nebraska, North Dakota and South Dakota in partnership with the QIN-QIOs serving Alaska, Colorado, Hawaii, Illinois, Iowa, Kansas, Minnesota, Michigan, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Wisconsin and Wyoming.