February 7, 2018 @ 2:00 pm – 3:00 pm America/Chicago Timezone
Michelle Lauckner
Creating a Culture of Staff Empowerment

Presentation handout

Presentation Overview

Join this exciting webinar, where nursing home leaders share strategies to boost staff empowerment, increase ownership and accountability, engage staff in quality improvement and promote retention of quality staff. Discover how staff empowerment and organizational culture contribute to better overall quality of care, improved environment and enhanced quality of life for both staff and residents.

Target Audience

This webinar is designed for nurses and other nursing home staff.


JoAnn Hib, Vice President of Senior and Long-Term Care; Faith Home

For more than 30 years, Hib has been the director of nurses at Faith Home, where she began her career as a dietary aid. Her primary charge is to keep Faith Home a 5-star nursing home. She received the Montana Center to Advance Health through Nursing Outstanding Nurse of the Year Award for 2017. Hib will share Faith Home’s success with stabilizing staff through CNA empowerment, education, building CNA champions, scheduling and improving CNA and RN relations.

Donald Wilson, Senior Executive Director; Village and Northrise

Wilson began his career in long term care as a volunteer. He has worked as a nursing home administrator in Washington, Oregon and New Mexico. Donald is the Senior Center Executive Director for the Village at Northrise, New Mexico’s very first facility to receive “physical restraint-free” status in 2012.

Village at Northrise earned the Silver Award from the American Healthcare Association in 2012 and was recertified at Silver Award level of quality in 2015. Donald was recognized as the “Administrator of the Year” in 2013 by the New Mexico Healthcare Association.

Wilson strongly believes that your staff is key in your journey on the quality improvement road. He will discuss strategies to build an organizational culture that empowers staff, recognizes their efforts and promotes effective team communication, problem solving and “ownership” that enhances quality of care.

Brought to you by the Great Plains Quality Innovation Network, the QIN-QIO serving Kansas, Nebraska, North Dakota and South Dakota in partnership with the QIN-QIOs serving Alaska, Colorado, Hawaii, Illinois, Iowa, Minnesota, Michigan, Montana, Nevada, New Mexico, Oregon, Utah, Wisconsin and Wyoming.