October 6, 2016 @ 12:00 pm – 1:00 pm America/Chicago Timezone
Nikki Medalen



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Handout – Communicating with the Vaccine Hesitant Client

Many healthcare providers and communities are dealing with groups and growing numbers of individuals who are delaying or refusing recommended vaccinations. This has created a need for immunization programs to find approaches and strategies to address vaccine hesitancy. Every day across the United States, family physicians wrestle with how to best communicate to patients the clear benefits and potential harms of recommended vaccinations.

In this webinar, Dr. Paul Carson will describe the divide between the vaccine hesitant and science. He will also provide strategies to improve communication to boost confidence in the safety and efficacy of vaccines.


  • Summarize the public health impact of vaccines in the U.S.
  • Discuss root causes of vaccine hesitancy and identify appropriate responses utilizing scientific-based evidence to improve public confidence in vaccine safety and efficacy
  • Compare credible vs. non-credible sources of vaccine information


CarsonPaul from NDSU websitePaul Carson, MD, is the Medical Director for the Center for Immunization Research and Education and is a Professor of Practice both for the Department of Public Health, North Dakota State University, Fargo, ND. He also serves as Director of Infection Control and Prevention for Sanford Health, Fargo, ND. Dr. Carson is a graduate of the University of North Dakota School of Medicine.


If you have questions regarding this webinar, please contact Nikki Medalen, MS, RN, APHN-BC, Quality Improvement Specialist, Great Plains QIN, nicole.medalen@area-a.hcqis.org

This webinar is brought to you by Great Plains Quality Innovation Network – serving Kansas, Nebraska, North Dakota and South Dakota.