Learn how a large system practice and rural clinic practice are using Chronic Care Management Programs to better coordinate care, increase communication to providers, reduce unnecessary hospitalizations and ED visits, empower the patient to reach their healthcare goals and keep patient well more of the time.
Qualified health professionals (physicians, PAs, NPs), clinical staff (nurses & pharmacists), and non-clinical staff (pharmacy staff & office managers) in clinics, hospitals, FQHCs, rural health clinics, pharmacies, consumers and their families, and all community partners who will benefit from a discussion addressing chronic care management.
Upon completion of this webinar, participants will be able to:
- Review steps to implement a streamlined chronic care management workflow, leveraging registry data, risk scoring, and automatic charge triggering functionality
- Describe recommendations to develop a multi-disciplinary approach to providing chronic care management; efficiently identify eligible patients, complete enrollment, and document time spent coordinating care in between visits
- Relate impact on emergency room utilization and inpatient admissions
Ann Blanchard, BSN, RN
Director, Ambulatory Clinics
Ann Blanchard, BSN, RN, is an Intensive Care nurse by background with over thirteen years of experience in trauma and transplant. Transitioning out of direct patient care, she was trained as a Six Sigma Black Belt working in Continuous Quality Improvement. Later moving into informatics as the Manager, Enterprise Ambulatory and Oncology Clinical Applications. For the past three years, she has served in the role as Director of Primary Care and Immediate Care Clinics; utilizing her complement of experience and expertise to become a transformational leader in primary care.
Gayla Hasenkamp, LPN
Gayla HasenKamp is from McCook Clinic in McCook, NE, where she is one of two Care Coordinators. Gayla’s varied nursing experiences have given her a good knowledge base in many aspects of patient care, but her heart has always been led towards caring for the elderly. Gayla was hired at the clinic primarily to start the Chronic Management program. To date, she has enrolled approximately 119 patients in the program and the benefits of CCM are being recognized by providers, nursing staff and patients themselves.