Mobile Integrated Healthcare – Collaborating to Create Social Value and Economic Development
Super-utilizer patients, also known as friendly faces, frequent fliers and complex care patients, make up about 1% of patients, accounting for 22% of healthcare costs in a population.
Lara Shadwick, MBA and Sarah Bliss Matousek, PhD, MPH will share their expertise in reducing hospital readmission and inappropriate Emergency Department (ED) utilization while showing an 8:1 Return on Investment (ROI) on the community outreach teams, positive movement to alternative payment models, better community-wide collaborations and a deeper understanding of social determinants of health and behavioral health models that work.
Topics Covered: Readmissions, Patient and Family Engagement, Health Equity and Opioids
- Determine the most appropriate data to inform clinical and financial decisions
- Build Complex Care teams for community outreach
- Develop strategies for patient stratification and clinic efficiencies
- Identify the interplay of social determinants of health, mental health and addiction
- Leverage telehealth to improve efficiency and patient-centered care
Supported by the American Hospital Association (AHA) Center for Health Innovation (HRET HIIN) and the following Quality Improvement Networks: Healthcentric Advisors, atom alliance, Mountain Pacific Quality Health and the Great Plains Quality Innovation Network.