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CMS hosts varied recurring stakeholder engagement sessions to share information related to the agency’s response to COVID-19. These sessions are open to members of the healthcare community and are intended to provide updates, share best practices among peers, and offer attendees an opportunity to ask questions of CMS and other subject matter experts. Call details are below. Conference lines are limited so we highly encourage you to join via audio webcast, either on your computer or smartphone web browser. 

CMS COVID-19 Office Hours Calls (twice a month on Tuesday at 5:00 – 6:00 PM Eastern)

Office Hour Calls provide an opportunity for hospitals, health systems, and providers to ask questions of agency officials regarding CMS’s temporary actions that empower local hospitals and healthcare systems to:

  • Increase Hospital Capacity – CMS Hospitals Without Walls;
  • Rapidly Expand the Healthcare Workforce;
  • Put Patients Over Paperwork; and
  • Further Promote Telehealth in Medicare

Next Office Hours:

Tuesday, October 13 – 4:00 – 5:00 PM CT

Toll Free Attendee Dial In: 833-614-0820; Access Passcode: 6379959

Audio Webcast link

Tuesday, October 27 4:00 – 5:00 PM CT – save the date, dial in to be provided

Weekly COVID-19 Care Site-Specific Calls

CMS hosts calls for certain types of organizations on an intermittent basis to provide targeted updates on the agency’s latest COVID-19 guidance. One to two leaders in the field also share best practices with their peers. There is an opportunity to ask questions of presenters if time allows.

Nursing Homes

Wednesday, October 14th – 3:30 – 4:00 PM CT

Toll Free Attendee Dial-In: 833-614-0820; Access Passcode: 1897041

Audio Webcast Link

Wednesday, October 28 at 3:30 – 4:00 PM CT – Save the date, dial in to be provided

 For the most current information including call schedule changes, click here. Calls recordings and transcripts are posted on the CMS podcast page