Impacting Patient Experience: Positive Impressions for Positive Outcomes

Impacting Patient Experience: Positive Impressions for Positive Outcomes

Healthcare is personal. Any individual in need of healthcare services becomes vulnerable. The level of comfort and confidence relayed by healthcare professionals at every stage of care can impact positive health outcomes. Long waits, big words and confusing bills may...
Balancing Patient-Centered Care with Healthcare Costs

Balancing Patient-Centered Care with Healthcare Costs

Healthcare professionals face the challenges of promoting prevention in an acute care and treatment culture, while also navigating the change to value-based payment. In addition, patient satisfaction and the resulting health outcomes impact the healthcare...