July 25, 2017 @ 12:15 pm – 12:45 pm America/North Dakota/Center Timezone
Stacie Fredenburg

SDSMA Center for Physician Resources logo, Provider Perspectives on Patient-Centered Care a partnership webinar series

Overview and Purpose:

Key patient-centered care topics will be presented in 15-20 minute webinar segments highlighting provider and clinician perspectives while introducing corresponding resources and tools during the Provider Perspectives on Patient-Centered Care webinar series.

“Analyzing Patient Panels and Health Outcomes” is the tenth and final webinar in the series. Providers’ patient panels vary by demographics, health concerns and number.  Applying population health concepts to a patient panel can highlight the benefits of engaging in relevant quality improvement efforts.


Featured Presenter:

Joy Gebhard, MSN  RN  BS
Director of Quality and Accreditation, Avera Health Plans and DAKOTACARE

Joy Gebhard is the current Director of Quality and Accreditation for Avera Health Plans and DAKOTACARE. As Director of Quality and Accreditation, Joy’s primary areas of focus includes oversight of National Committee of Quality Assurance (NCQA) Accreditation,  Healthcare Effectiveness Data and Information Sets (HEDIS), Appeals & Grievances program, Consumer Assessment Healthcare Providers and Systems(CAHPS), and Affordable Care Act (ACA) Risk Adjustment program.


Target Audience:

All healthcare professionals are welcome and encouraged to attend.


Upon completion of this program, participants will be able to:

1. Compare patient panels to clinic populations
2. Identify priority quality improvement for positive patient outcomes



Holly Arends, CHSP  CMQP
Program Manager, Great Plains Quality Innovation Network
Phone: 605.660.5436

Brought to you in partnership with the South Dakota Foundation for Medical Care, a member of the Great Plains Quality Innovation Network serving as the Quality Innovation Network-Quality Improvement Organization for Kansas, Nebraska, North Dakota and South Dakota; and the South Dakota Department of Health. For more information about SDFMC, visit www.sdfmc.org. All presentation times are Central time. SDSMA Center for Physician Resources webinars are free of charge for SDSMA and SDMGMA members. 

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